Privacy Policy

At CallMaxiCab, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services. By using our website, mobile application, or booking a ride with us, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

• Contact Information: Your name, phone number, email address, and other details necessary for communication.
• Booking & Travel Information: Pickup and drop-off locations, travel dates and times, and any other ride-specific details.
• Location Data: Real-time or historical location data from your device (only when permitted), to enhance our location-based services.
• Device & Usage Data: Information about your device, browser, IP address, and how you use our services, for analytics and improvement.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To manage ride bookings, dispatch vehicles, and provide customer support.
• Communication: To send booking confirmations, ride updates, service-related messages, and—if you opt-in—promotional offers and newsletters.
• Service Improvement: To analyze usage trends, improve operational efficiency, and develop new features and offerings.
• Legal Obligations: To comply with applicable laws or respond to lawful requests from government agencies or law enforcement.

3. Data Security

We implement appropriate physical, technical, and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

• Data Storage: Your information is stored securely on our systems and access is limited to authorized personnel only.
• Data Retention: We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

4. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it promptly.

5. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted partners who perform services on our behalf (e.g., IT support, marketing assistance), under strict confidentiality agreements.
• Legal Authorities: When required by law, regulation, or legal process, we may disclose personal information to authorities.

6. Your Choices & Rights

• You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
• You can contact us to review, correct, or delete your personal information, subject to certain legal and operational limitations.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: